In May 2026, we met an Australian distributor at the Hong Kong Electronics and Home Appliances Fair. They needed a complete red light therapy range customised at once: panels in three sizes, a knee wrap, and a body belt. We delivered samples in 5 weeks, and the updated samples have passed the client's testing.
| Client | Distributor, Australia |
| Source | Hong Kong home appliance fair |
| Products | Red light panels (12, 40 and 60 LEDs), knee wrap, body belt |
| Quantity | 3,000 units (first order) |
| Status | Samples approved, first order in preparation |
▎The challenge
Each product needed custom wavelengths, a custom exterior, and custom PCB development. The whole range also had to meet Australian SAA certification requirements. The client asked for samples within 3–4 weeks.
▎How we worked together
1. May 2026: we met the client at the Hong Kong fair.
2. Quotation in 3 days: engineering assessment completed.
3. Exterior design in 7 days: line drawings from multiple angles were approved.
4. PCB and assembly in 3 weeks: including aging tests and PCB adjustments.
5. Week 5: samples were shipped on schedule.
6. Client testing: the client raised several improvement requests.
7. All requests resolved: the updated samples passed testing.
▎Client feedback and our response
| Client feedback | Our solution |
| Rechargeable models need battery charge/discharge parameters, capacity, temperature protection, grading data and safety reports | Provided complete battery documentation and safety certificates |
| The stand of the 60-LED panel needs to be stronger | Reinforced the top bar for better structural stability |
| Charging cables and adapters must be SAA certified | Sourced SAA-certified accessories |
| Mass production needs eco-friendly packaging | Switched from blister packaging to eco-friendly packaging |
▎Why the client chose us