A distributor in Singapore was looking for a safe, effective ear cleaner under its own brand. We produced custom samples in 7 days, and after a month of comparison testing, the client chose our OME05. More than two years later, they place a repeat order every two months.
| Client | Distributor, Singapore |
| Product | OME05 electric ear cleaner |
| Customisation | Pink and black colours, logo, colour box |
| Quantity | 26,350 units |
| Status | Repeat orders every 2 months, 2+ years of partnership |
▎The challenge
The client needed pink and black colour versions with its own logo and a custom colour box. During a one-month test, the product had to outperform competitors' samples in comfort, safety and ease of use.
▎How we worked together
1. Samples in 7 days: pink and black versions completed.
2. Delivered in 4 days: samples arrived in Singapore.
3. 1 month of testing: compared against samples from other suppliers.
4. Clear winner: comfortable, effective, safe and easy to use.
5. Official order: repeat orders every 2 months since.
▎Key features verified by the client
| Feature | Specification | Client test result |
| Dual clean/waste water tanks | Separate design, waste water collected automatically | Very satisfied |
| Battery | 2000mAh, about 1 year of use per full charge | Verified |
| Waterproofing | IPX7, safe to use in the shower | No faults after a week under water |
| Operation | One-handed use | Very convenient |
| Cleaning performance | Removes earwax effectively without harming the ear | Comfortable to use |
▎After-sales support
• 1-year warranty covering all manufacturing defects.
• Free replacement with the next order for any defective unit.
• Zero risk for the client, who is fully confident in the product quality.
▎Why the client chose us